Senior Catchment Analyst

What you will be doing

as a Senior Catchment Analyst

• Supporting and providing technical direction for the TCI analysts within the team.
• Overseeing contractor performance when your line manager is on leave to ensure the programme stays on track.
• Delivery of the Targeted Catchment Investigations (TCI) workstream. Reducing the number of pollution, sewer flooding and blockages that occur from Thames Water's wastewater network.
• Analysis of previous pollutions, flooding and blockages to determine the likely root cause of the issues that gave rise to these issues. Using this insight to create work packs for field teams to investigate.
• Acting as the key technical interface with the field teams, directing activities within the field.
• Analysing the output of field investigations to determine the best resolution, then directing these resolutions either through the TCI field teams or through other departments within Thames Water.
• Recording and analysing the success of the targeting, investigation and resolution activities for both performance reporting and to seek opportunities that develop, improve and drive the process.
• Customer liaison - The TCI process involves work on customer premises as well as in the street. You will support the actions required to manage the customer interface, keeping customers informed and minimising the impact and disruption to customers during the work
• You will liaise with regional teams and other central teams to ensure the TCI workstream compliments and aligns with work being undertaken by the regional teams.

What should you bring to the role?

What’s in it for you?