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Apprentice Customer Service Administrator

Kinaxia LogisticsTelford, Shropshire, England

11 days ago

Job type

Full-time

Job description

Maidens of Telford are recruiting an Apprentice Customer Service Administrator to join their team at their site in Telford.

Mon – Friday
40 hours per week
National Minimum Wage, age relevant
Course : Customer Service Practitioner Level 2
Start date : 2025
Additional benefits :
Life assurance
Pension
Full Uniform and PPE
Onsite Parking
Cycle to work scheme
Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

About the job :

Calling customers and informing them of dates and times of deliveries

Answering customer calls and managing customer enquiries

Ensuring all paperwork and emails are organised within Customer Service departmental functions

Making sure POD’s are uploaded correctly into relevant systems for customers

Monitoring deliveries to customers ensuring deliveries are made on time

Your knowledge and experience :

Able to work in a fast paced environment

Clear communication skills

Attention to detail

Hard working, positive and flexible attitude

Team player

Ability to demonstrate, understand and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process.

Safe

Talented

Attentive

Reliable

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Apprentice Administrator • Telford, Shropshire, England

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