Night Manager

Night Manager

Job Overview

We are seeking a dedicated and enthusiastic Porter to join our team in the hospitality sector. The ideal candidate will play a crucial role in ensuring that our guests receive exceptional service and a welcoming environment. As a Porter, you will be responsible for maintaining cleanliness and orderliness in the premises while assisting guests with their needs. This position is perfect for individuals who thrive in a dynamic setting and have a passion for providing outstanding guest services. The shift will run from 10pm - 8am.

Responsibilities

• Greet guests upon arrival and assist them with their luggage or belongings.
• Maintain cleanliness in public areas, including lobbies, hallways, and restrooms.
• Ensure that all equipment and facilities are well-maintained and functioning properly.
• Assist with the delivery of messages, packages, or other items to guests.
• Provide information about the hotels services, amenities, and local attractions to enhance the guest experience.
• Respond promptly to guest requests and inquiries, demonstrating excellent phone etiquette.
• Collaborate with other departments to ensure seamless operations within the hotel.

Uphold safety and security protocols to ensure a saf...