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MS Dynamics D365 Technical Consultant

MS Dynamics D365 Technical Consultant

Avance ConsultingUnited Kingdom
25 days ago
Job type
  • Full-time
Job description

Technical Developer - CRM 2016 Migration

Specializing in migrating CRM 2016 from on-premise to cloud, ensuring seamless execution.

Key Responsibilities

  • Participate actively in blueprinting sessions to understand business requirements.
  • Lead the technical solution delivery for Dynamics 365 Customer Engagement.
  • Perform Fit / Gap Analysis to identify technical solutions for gaps.
  • Create detailed technical architecture and design documents for customizations, integrations, and data migration.
  • Provide guidance to development and testing teams on the overall solution.
  • Participate in estimation for system changes and enhancements.
  • Review code and functional test cases.

Key Skills and Knowledge

  • Excellent documentation and articulation skills.
  • High proficiency in technical and deployment architecture of Dynamics 365 Customer Engagement.
  • Proficiency in Dynamics 365 CE configuration and customization.
  • Understanding of solution architecture and design concepts.
  • Experience with system integrations using Azure platform.
  • Knowledge of functional modules such as Sales, Marketing, and Customer Service.
  • Ability to work independently.
  • Knowledge of SSIS and system integration.
  • Familiarity with Azure services like Logic Apps and Azure Functions.
  • Ability to write and optimize SQL queries.
  • Understanding of Application Lifecycle Management and DevOps tools.
  • Experience creating custom reports and dashboards in Dynamics 365.
  • Understanding of user experience principles for CRM interfaces.

    • Experience Required

  • Experience working in onsite-offshore models.
  • Experience preparing knowledge base articles and SOPs.
  • Exposure to IT service management tools like ServiceNow.
  • Experience in stakeholder management and collaboration.

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