Ecommerce Specialist

QUOC is dedicated to crafting high-performance cycling footwear that seamlessly blends comfort, style, and functionality. A fast-growing brand with a rapidly expanding community, we are on the hunt for a data-driven and dynamic marketeer to manage and oversee our global e-commerce function. This role is ideal for someone with a passion for cycling, a strong analytical background, and the ability to drive growth through innovative digital strategies. It will involve ensuring a seamless and premium customer experience while aligning e-commerce efforts with QUOC’s overall brand strategy.

Key Responsibilities :

• Develop and execute a comprehensive e-commerce strategy to drive sales growth (in key areas such as conversion rate, average order value, and traffic).
• Optimise the user experience across desktop and mobile platforms, ensuring a seamless and engaging customer journey.
• Implement conversion rate optimisation initiatives using A / B testing, heatmaps, and customer insights to improve key metrics.
• Align e-commerce strategy with QUOC’s overall brand direction
• Collaborate with the Digital Marketing team to drive traffic through SEO / SEM, performance marketing, and promotional campaigns.
• Work with Creative and Product teams to enhance on-site product presentation, pricing, and promotions.
• Monitor and produce weekly and monthly reports on KPIs such as traffic, conversion rates, AOV, and sales performance
• Conduct regular site audits, troubleshoot usability issues, and ensure technical stability with IT and external developers.
• Source and manage digital freelancers, including developers, ad builders, and SEO writers, to support e-commerce operations.

Skills and Qualifications :

This is a remote opportunity with some flexibility to discuss full-time or part-time working arrangements. QUOC offers a dynamic and collaborative work environment within a passionate and growing brand and the opportunity to shape the future of the brand’s e-commerce strategy and global presence.