Customer Service Advisor—Remote

Are you an experienced Customer Service Advisor with a passion for delivering exceptional support? Ernest & Co Recruitment Limited is hiring on behalf of a valued client, seeking a skilled professional with at least two years of customer service experience, ideally in a contact centre environment.

This role is perfect for someone with strong communication skills, a friendly and professional telephone manner, and the ability to handle customer inquiries with confidence and efficiency. If you thrive in a fast-paced setting and enjoy helping customers, this could be the ideal opportunity for you.

Apply today to take the next step in your customer service career!

Position :

Customer Service Advisor

Salary : 23,900 per annum

Job Type : Full Time

Location : Remote, UK

About the Role

The role of Customer Service Advisor will suit you if you have customer service experience and ideally are used to working remotely. The role is a 12 month contract position (Monday-Friday 0900-1700) with an annual salary of £23,900 per year.

As a Customer Service Advisor, you will be trained in several areas of the business. Day to day, you will be speaking with customers and providing first-class service. You will assist customers with general enquiries, follow up on a multitude of queries, and ensure all administration and documents are completed accurately.

Requirements

• You have at least 2 years’ experience within a customer services role (ideally contact centre experience)
• You are a confident communicator with a friendly and professional telephone manner
• You have strong IT skills and can pick up new systems with ease
• You can work independently and are a natural problem solver
• You have strong interpersonal skills and enjoy working as part of a small team
• You have excellent attention to detail and strong grammatical skills
• You are fluent in English (both speaking and writing) with eligibility to work in the UK
• You are able to travel to Andover for ad-hoc office days

We seek a professional and down-to-earth individual to join an extremely friendly team who will offer training and development for the right person. If you are looking to find a role which can offer you variety and a great working culture, then apply ASAP!

Required Documents

Application Process

To learn more about this role and apply, kindly CLICK HERE

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