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Parts Advisor

Parts Advisor

JCT600 LtdSheffield, England, United Kingdom
5 days ago
Job type
  • Full-time
Job description

As a Parts Advisor working at our Mercedes Benz dealership in Sheffield, you will provide a fast and efficient parts supply to both internal and external customers, ensuring proactive selling and stocking of parts while delivering an exceptional customer experience.

It is our ambition to make JCT600 the best place to work. This is a fantastic opportunity to take the next step in your career with a business focused on your development, offering a flexible, supportive, and fun working environment where you can thrive!

Key Responsibilities Will Include

  • Dealing with customer requests (internal / external) to identify their needs and supply parts in a timely fashion, always ensuring the highest standards of courtesy and integrity.
  • Stock management control daily to help in the smooth running of the department.
  • Ensure the correct receipt and storage of incoming parts, pre-picking parts for workshop use.
  • Carrying out stock control duties in line with company and brand policies such as PDRs, warranty, and other supplier returns.
  • Regularly liaising with the manufacturer to help deliver the "best place to shop" for our customers.

Qualifications

  • A customer-centric approach, always striving to deliver service above customer expectations.
  • Strong attention to detail with an organized and methodical approach.
  • Proven experience in a parts environment is desirable but not essential; enthusiasm and a willingness to learn are key!
  • A flexible and dynamic approach with the ability to adapt to changing priorities.
  • Strong team player with good interpersonal skills.
  • Driving licence is preferable due to the nature of the role.

    • Why join JCT600 and what is in it for you?

    As part of our ambition to be the best place to work, we offer :

  • Competitive salary and bonus scheme.
  • A life assurance plan and a company pension subject to T&Cs.
  • 26 days annual leave, increasing to 28 days at 5 years’ service and 30 days at 10 years’ service (from 1st July 2022), plus bank holidays.
  • Flexible working policies.
  • 26 weeks paid maternity leave and 4 weeks paid paternity leave.
  • A range of training and leadership development programmes.
  • Colleague referral scheme worth up to £1000 per referral.
  • Preferential Service Rates (including family and friends).
  • Long service reward and loyalty incentives.

    • Our Ambition

    Read more about our Employee Benefits - JCT600

    At JCT600, we don’t aim to be the biggest, but the best. For our colleagues, this means being the best we can be—every day, every week, every month. As a family business with over 75 years of experience, we are committed to delivering the best customer and colleague experiences. We value trust, diversity, and individual voices, believing that bringing your values makes us stronger. We embrace our differences—JCT600 is our home from home.

    Together, we strive to be the best every day, continually pushing ourselves to improve and celebrating each person's journey. When you join JCT600, you become part of the family—always a name, never a number.

    JCT600 provides equal opportunity to all candidates and employees. We are committed to supporting diversity and inclusion, and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity or expression.

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    Parts Advisor • Sheffield, England, United Kingdom