Administration Officer

Administrative Officer - SEND Team (Temporary)

Location : Hybrid basis with occasional requirement to work onsite, 2 days a week onsite at the Civic Centre within Walsall Town Centre and 3 days from home.

Salary : £13.69 per hour

Contract : Full-time, 3 months with potential to extend.

Working Schedule : Monday - Friday 9am - 5pm, 30 minutes unpaid break.

About the Role :

Opus People Solutions are recruiting on behalf of Walsall Council who are seeking a diligent and proactive Administrative Assistant to join the Administration and Business Support Team. The ideal candidate will have SEND experience and / or have worked within a school setting.

Key Responsibilities :

• Provide proactive Business Support functions, including administrative services such as incoming / outgoing post management, records management, and inputting into finance systems and other databases.
• Arrange meetings, take minutes, and utilize appropriate administrative techniques including diary management and Microsoft Office proficiency.
• Act as the central point of contact for customers and operational colleagues in the raising, allocation, and completion of jobs.
• Undertake telephone and reception duties, ensuring high standards of customer care and managing generic inboxes efficiently.
• Liaise with educational settings to obtain / provide information on pupil status and update records accordingly.
• Independently arrange meetings and training courses, coordinate all arrangements, and circulate required paperwork within statutory timescales.

Requirements :

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