Business Support Assistant WSDG - Temporary

Job Title - Business Support Assistant WSDG (Temporary)

Salary £25,183

Contract Type - Temporary (6 months)

Do you want to make a difference in your community? Staffordshire Fire & Rescue Service prides itself on the high standard of service it provides and every role has an important part to play in helping keep Staffordshire safe.

Every role in Staffordshire Fire and Rescue, including those in the shared service, exists to support the overall aim of achieving a safer and more sustainable community. This can take many forms, including conducting Home Fire Risk Checks, marketing the service to the community, coordinating training, or taking calls in our contact centre.

As you can imagine, achieving our overall aim depends on a variety of people with a range of skills, backgrounds, and experiences.

For more information about Staffordshire Fire and Rescue Service please click the below link :

About the Opportunity

Temporary Vacancy in the Western Service Delivery Group

Salary : Grade 4 (£25,183 - £27,269)

Hours : 37 Hours (flexible working scheme in operation)

Locations : Stone / Stafford Fire Stations

Status : Temporary vacancy, expected duration 6 months.

About the role :

Provide efficient and effective administrative support to the Response, Fire Safety Enforcement, and Prevent teams. Provide administrative and clerical support to Managers across the Western Service Delivery Group. Provide an inclusive and informative front of house service to stations within the Service Delivery Group.

Person Specification :

We are looking for candidates who can demonstrate :

• Good communication and interpersonal skills, by presenting a positive image.
• Experience in an administration environment with knowledge of office processes and procedures.
• Proven abilities of working as a team member, and evidence of maintaining an adaptable, flexible, and responsive approach to acquiring new skills is essential.
• Experience of Microsoft Office Suite (including Word, Excel and Outlook) and electronic management systems.
• The ability to show resilience under pressure when working alone and unsupervised, whilst achieving strict deadlines.

You will be required to attend any station within the Delivery Group as and when the workload dictates, and so should have use of a vehicle and a current full driving licence with business use insurance.

Additional Information :

This vacancy is being advertised internally and externally.

Closing date for receipt of application –25th July 2025 Midday 12 : 00

All communication regarding this vacancy will be issued via email, so please check your email account on a regular basis.

If you have any enquiries please contact :

Further details of the key tasks, responsibilities can be found within the role profile.

In addition to your salary, you will have access to a range of benefits including :

Safeguarding

Staffordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.

Please note if you are successful at interview and commence pre-employment checks this will include DBS, please see what this involves and the process via the below link :

Positive Action

Staffordshire Fire and Rescue Service is fully supportive of Equality, Diversity and Inclusion and strives to employ a workforce that represents the community we serve.

Our vacancies are open to everyone and all appointments are made based on merit. We encourage and welcome applications from all underrepresented groups which include : Black, Asian, and minority ethnic backgrounds, female, people who have a disability, those who are neurodivergent and persons of the LGBTQ+ community.

We use positive action to encourage potential candidates from underrepresented groups through targeted step-In support and advice sessions. If you have the skills, experience and values, that here in Staffordshire Fire and Rescue we pride ourselves on, then we would welcome you to apply.

For more information on Positive Action please email the team on

For any Recruitment queries please email