Retail Store Manager

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Base pay range

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About The Company

Our client is a lifestyle clothing brand dedicated to creating versatile, comfortable, and consciously made garments for everyday living. Their designs are inspired by simplicity, sustainability, and timeless appeal—crafted from natural materials and built to endure. With a growing footprint across the UK, including key retail partnerships and flagship locations, they’re proud to be a values-led company that prioritises people and the planet.

About The Opportunity

Due to continued growth the company is opening a new store in Bath this September and are on the lookout for an experienced and passionate Store Manager to lead the way. This is a fantastic opportunity to become a key figure in the team, championing brand values and delivering an exceptional in-store experience.

As the face of the store, you’ll be a natural leader—approachable, knowledgeable, and committed to creating a welcoming environment for both customers and team members. You’ll play a vital role in shaping the store’s success and ensuring every visitor feels valued and inspired.

Your Role

As Store Manager, you’ll be responsible for :

• Delivering outstanding customer service across all touchpoints—whether in person, over the phone, or online.
• Developing a deep understanding of our brand ethos, product range, and seasonal collections.
• Offering thoughtful styling advice and product recommendations tailored to individual needs.
• Leading recruitment, onboarding, and ongoing development of store staff.
• Conducting regular performance reviews and fostering a positive team culture.
• Overseeing all sales transactions, returns, and deliveries in line with company procedures.
• Handling customer concerns with professionalism and care.
• Managing store operations including opening / closing, stock handling, and visual merchandising.
• Maintaining high standards of cleanliness, organisation, and presentation on the shop floor.
• Ensuring health and safety protocols are followed at all times.
• Sharing customer insights with head office and collaborating with other store teams.
• You will need to work at least 2 weekends a month to start with as at least one Senior Team member is required on Saturdays and / or Sundays every weekend until other staff are settled and fully trained.

What We’re Looking For

What We Offer

This is an initial job advert, a member of our team will share a full company and job description upon reaching out to interested candidates.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management

Industries

Retail and Retail Apparel and Fashion

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