We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including, but not limited to :
- Contributory pension scheme
- Career development through our Career Pathways and MyLearning programmes
- Quick access to Digital GP and wider healthcare benefits for you and your immediate family
- Exclusive travel discounts with TUI, Expedia, Booking.com, and more
- Food shopping discounts at Tesco, Sainsbury's, Morrisons, and others
- Up to 44% off cinema tickets
- Cash rewards on spending, redeemable across various brands
- Free wellness, mindfulness, and exercise classes
- Share discounts and offers with friends and family
Overall Purpose of the Role
The Marketing Manager is responsible for developing and delivering the Chartwells Universities & Colleges Proposition, driving profitable revenue growth through participation and MAP2 growth, while supporting sales and retention pipelines.
This will involve creating measurable activation plans focused on key categories such as lunch, hot beverages, and food to go, to increase participation, spend, and frequency via apps, kiosks, and tills.
The role requires engaging with key stakeholders to maximize activity potential, maintaining regular communication on priorities and progress, all underpinned by market and internal insights aligned with business objectives.
Additional Responsibilities
Develop and communicate the annual marketing plan in collaboration with stakeholdersCreate engaging promotional materials using third-party and in-house design resourcesManage external creative agencies and create operational briefs for new campaignsDevelop marketing assets using Canva for digital and print campaignsBuild and manage the marketing budget, securing sponsor funding where possibleApprove promotional business cases supporting retail growth initiativesFood Development
Define the Annual Food Development Plan with input from the Executive Chef, based on consumer insights to foster innovation and revenue growthInsight
Gather and utilize marketplace, consumer, and operator insights for marketing and food offer developmentLead the creation of annual consumer surveys and awareness campaigns to maximize response ratesAnalyze survey data to inform strategy and operational improvementsBrand Standards
Maintain brand consistency across all Chartwells brands and templatesApprove visual designs for outlets and branded materialsDevelop SOPs to create welcoming, sales-optimized spacesUni Food Hub & Kiosks
Update and optimize content on digital platforms and kiosksSupport the development of the Uni Food Hub and Time2Eat app through feedbackManage menu uploads and updatesStudent Engagement & Community Marketing
Support the development of marketing skills within the Student Engagement teamBrief and manage the Student Engagement Manager on campaignsOversee the Senior Student Engagement & Marketing Manager in key projectsFranchises
Amend assets for campaigns, support sales with content, and organize photoshootsWho You Are
We are looking for someone passionate about making a difference in education through sustainable, healthy food initiatives, inspiring stakeholders, and engaging communities. You should be capable of designing innovative menus, supporting educational experiences, and working collaboratively within a team.
About Us
Part of Compass Group UK&I, Chartwells provides catering and support services to the education sector, serving millions of nutritious meals weekly. We are committed to safeguarding children and promoting diversity and inclusion in our workplace.
Job Reference : com / 2005 / 468900 / 52736735 / SU #State Schools
We promote an inclusive environment where everyone can thrive, respecting diverse talents, backgrounds, and perspectives.
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