Overview
PURPOSE & IMPACT :
The HRIS Analyst plays a key role in supporting and enhancing the global HR technology landscape, with a primary focus on SAP SuccessFactors. This role ensures the smooth operation, continuous improvement, and data integrity of our HR systems, enabling the HR function to deliver strategic value across Nomad Foods.
With a strong foundation in SAP SuccessFactors—particularly in EC, Compensation, PMGM, and Time modules—the individual brings hands-on experience in providing day-to-day system administration and business-as-usual support within HR functions.
We need someone who is proactive, adaptable, and a methodical team player, that is known for excellent interpersonal skills and has the ability to thrive under pressure while managing multiple tasks. Demonstrates strong relationship-building capabilities, consistently makes cost-conscious decisions, and maintains accountability with resilience and curiosity. Committed to upholding high governance standards across HR systems and continuously driving performance improvement and positive change.
Responsibilities
Operational Support
- Provide day-to-day administrative and technical support for SAP SuccessFactors, including EC, Compensation, PMGM, and Time modules
- Act as first-line support for HRIS queries and coordinate with stakeholders to resolve issues, escalating if needed
- Management of the team inbox within SLA timeframes
- Support changes in HR reporting cycles (e.g., salary reviews, bonus cycles, talent reviews)
- Perform other tasks as reasonably requested
Problem Solving & Root Cause Analysis
Lead investigations and root cause analysis for system or data issuesPropose and consult on solutions with stakeholders to determine the best course of actionIdentify and advise on best practices and fit-for-purpose solutionsWork with third-party suppliers to resolve system errors and incidentsCreate and execute test scripts for new system features, patches, and upgradesDocument test results and ensure issues are tracked and resolved before deploymentSystem Development & Process Optimisation
Collaborate with the HRIS Improvement Project team, IT, and external partners to implement system process improvementsContinue to drive enhancements post-project to embed long-term valuePlay a key role in system testing, upgrades, and development initiativesIdentify opportunities for automation and process optimisationTranslate technical system updates into clear, user-friendly communications for HR and business usersParticipate in cross-functional meetings to represent HRIS interests and provide system insightsStay up to date with HR technology trends and best practices to support continuous improvementData, Reporting & Analytics
Develop and maintain HR dashboards and metricsGather, cleanse, and analyse HR data to provide insights and recommendations, ensuring high levels of data accuracyProduce accurate, timely, and insightful reports for HR and business stakeholders, automating and simplifying where possibleCompliance & Governance
Ensure system configurations and processes are consistent across regions while accommodating local compliance needsEnsure data management aligns with GDPR and data protection lawsSupport data governance and provide evidence for quarterly SOX controlsProvide governance and training to maximize the value of HR IT systemsDevelop and deliver training materials or sessions for HR users to ensure effective system adoptionMaintain user guides and documentation to support self-service and reduce support queriesQualifications
Proven experience providing BAU support for SAP SuccessFactors within an HR environmentHands-on experience with EC, Compensation, PMGM, and Time modulesSAP SuccessFactors certification or advanced system knowledge preferredExperience with SQL, SharePoint, and HR analytics tools (e.g., SF People Stories, Power BI)Familiarity with AI tools and their application in HR is a plusJ-18808-Ljbffr