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Parts Advisor – Commercial Vehicle
Glen Callum AssociatesGB30+ days ago
Job type
- Full-time
Job descriptionMinimum 2 years’ experience as a Parts Advisor , ideally within the commercial vehicle sector. Strong knowledge of commercial vehicle parts and accessories. Excellent customer service skills with the ability to communicate effectively . Comfortable making outbound calls to provide updates and resolve queries. Experience in building and managing customer accounts . Proficient in using computer systems for order processing and customer data management. Strong organisational skills with a keen eye for detail.
The Role
As a Commercial Vehicle Parts Advisor , you will be the key point of contact for customers seeking expert advice on commercial vehicle parts . You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities :
- Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
- Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
- Make outbound calls to update customers on order statuses and ensure complete satisfaction.
- Develop and grow customer accounts through excellent relationship management.
- Process customer orders accurately and in a timely manner.
- Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience :
How to Apply :
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at robert@glencallum.co.uk or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF : 4214RC Parts Advisor – Commercial Vehicle
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Parts Advisor • GB