Housing Manager

Avalon is currently supporting a Social Housing provider within the West Midlands with the recruitment of a Housing Manager. The Opportunity : My client in the West Midlands is seeking a Housing Manager for a 6-month contract. This position will play a pivotal role in supporting the neighbourhoods, Sheltered Housing and Income team in ensuring a high tenant focus and advocacy. The successful candidate will :

• Lead and manage neighbourhood teams, including the Tenant Voice team, Sheltered Housing team, and Income Collection team
• Deliver a visible, proactive, and tenant-focused service across neighbourhoods
• Ensure all sheltered housing schemes are safe, clean, well-maintained, and desirable places to live
• Support the independence of older residents and promote sustainable living environments
• Drive performance across the teams to meet the Social Housing Regulator Standards
• Maintain a strong focus on early intervention for rent collection and tenant support needs
• Lead on achieving HQN Rent Collection Accreditation
• Monitor and improve team performance against key KPIs and service targets
• Ensure the health and safety of residents and buildings within sheltered housing schemes
• Implement procedures to manage risk and uphold compliance standards
• Present service updates and performance reports to the Housing Advisory Board and Cabinet
• Contribute to ongoing service improvements and efficiency reviews Further information :
• 6-month contract
• 37 hours per working week
• Hybrid working
• 42,708 - £45,718 per annum plus car user allowance Requirements :
• DBS in place on the update service
• Full UK drivers licence with access to a vehicle Avalon, trading name of Spirehouse Recruitment Limited. Spirehouse Recruitment is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals