3RD Line Engineer

Role : 3

Line Engineer

Location : Ipswich – onsite

Salary : £35,000 – £40,000

The Role,

We have an exciting opportunity for a 3

Line Engineer to become an integral member of a dynamic & highly skilled engineering team. The team shares responsibility for maintaining customer systems, resolving day-to-day issues with the client’s customers’ ICT.

Responsibilities :

• Build, install, and maintain customer’s ICT systems to the highest levels of performance.
• Record all hardware / software concerns raised by clients immediately.
• Maintain and promote a high level of professional behaviour and customer care.
• Be an ambassador of the Company by maintaining positive communications with all internal and external contacts.
• Maintain and improve technical skills and qualifications through Continuous Professional Development (CPD).
• Maximise business opportunities and secure profitable growth for the company.
• Comply with and promote vendor best practices and our business processes.
• Contribute to the development of junior team members.
• Review the performance and efficiency of ICO business processes regularly.
• Review the performance and efficiency of ICO’s solution stack (products and services).

Skills Required :

Line Support Engineer in a similar role.

J-18808-Ljbffr