Assistant Manager - Banbury

Role Profile

Job Title : Assistant Manager

Function / Department : Retail

Reporting To : Shop Manager

Location :  Banbury

Role Purpose and Key Responsibilities :

Role Purpose

You will be responsible and accountable for the shop and the team in the absence of the Shop Manager such as operating and running the Shop and managing the Shop team effectively. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and in the absence of the Shop Manager you will be responsible to manage the operations of the shop.

Key Responsibilities

• Support the Shop Manager with the day-to-day running of the shop and the shop team.
• In the absence of the Shop Manager, lead from the front in managing the operation and

running of the Shop and the Shop team, including being responsible for :

o Opening and closing the shop

o Managing and guiding the Shop Team

o Cash management procedures

o Managing and utilizing the company Time and Attendance system whilst ensuring

adherence from the Shop Team with using the system

standards.

things can be improved and done better.

get your team working to high standards together.

multiple channels which include but are not limited to betting terminals and in shop

transactions through the EPOS System in timely manner.

journey.

security procedures.

Knowledge, Skills and Experience

Essential Skills and Experience

team members and customers)

ideas forward

relationships with customers

standard together

Desirable Skills and Experience

knowledge base on all things sport and betting related