IT Support Technician

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Position : IT Support Technician

Location : Exemplar Healthcare Support Centre

Contract Type : Full time

Rate : £25,000 Per annum

This is an exciting opportunity to join us as our new IT Support Technician at Exemplar Health Care.

About Exemplar Health Care

Exemplar Health Care is one of the country's leading nursing care providers for adults living with complex needs. We have 49 care homes across England supporting adults with complex mental health needs, dementia, neuro-disabilities, and physical disabilities.

We offer stable and secure employment opportunities, great benefits and perks, and plenty of opportunities to learn, develop, and progress.

About The Role

We are looking to recruit an experienced and self-motivated 2nd line IT Support Technician with excellent communication skills to join our IT Service Desk team. This full-time position is mainly based at our Support Centre. To apply, you must have at least 3 years of experience in a 2nd line support role. You will need to take ownership of problems and incidents, perform technical diagnosis, and strive for first fix resolution remotely or on-site. The role requires occasional travel to multiple offices and participation in an out-of-hours on-call rota.

About You

Above all, you should identify with our values of fun, integrity, responsiveness, success, and teamwork.

You’ll Also Have

• ITIL Foundation Qualification (desirable)
• iOS / iPad experience
• SolarWinds Web Help Desk
• Veeam (Backups)
• Sophos
• Barracuda Cloud Email Security
• MDM experience
• Mac OS

What We Offer

Great rewards and perks including :

How to Apply

If this sounds good, we would love to hear from you. Click the button to APPLY NOW.

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