Technical Support Engineer (JavaScript)

Technical Support Engineer (JavaScript) - Staines / Hybrid - 12 Months - £150-£200 per day

A global technical company is seeking an experienced Technical Support Engineer to join their team on an initial 12-month assignment. The successful candidate will resolve technical cases created by customers seeking help to understand or troubleshoot unexpected behaviors or to answer technical questions about the software and platform.

Skills and Experience :

• 2 - 4+ years of customer-facing technical support experience
• Working knowledge of components in a web applications stack
• Experience in one or more of the following : JavaScript, CSS, HTML, XML
• Experience with Relational Databases (e.g., MySQL, MariaDB, Oracle)
• Proficiency in writing or debugging JavaScript or other object-oriented languages
• Experience using browser debug tools such as IE F12 tools, Firebug, Chrome Developer Tools, etc.
• Excellent verbal and written communication skills
• Ability to work well in a team environment
• Strong commitment to quality and customer service
• Ability to understand and communicate complex issues and technical processes
• Professional demeanor when handling complex user issues and customer interactions

Additional Information :

Huntress Search Ltd acts as a Recruitment Agency for permanent roles and as a Recruitment Business for temporary roles.

We promote a diverse and inclusive recruitment process, ensuring equal opportunity for all applicants regardless of race, sexual orientation, disability, age, or gender. We encourage applications from candidates of all backgrounds and will provide necessary accommodations to ensure a fair process.

Please Note : We can only consider applications from candidates who have the right to work in the UK.

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