Are you a highly organised administrator with a passion for people and process? Join our dynamic HR team as an HR Assistant and play a vital role in supporting the employee journey from start to finish.
What you'll be doing
As an HR Assistant, you'll be the first point of contact for incoming HR queries via our automated ticketing system, ensuring accurate and timely responses in line with service level agreements. You'll support all aspects of the employee lifecycle, including :
Drafting new starter offers, contracts, and processing payroll changes
Managing internal moves, promotions, and flexible working requests
Handling parental leave administration and employee relations documentation
Conducting leaver processing, exit interviews, and reference requests
Maintaining accurate employee records and HR files
Managing HR systems for daily, weekly, and monthly tasks
Supporting internal and external audits
Recommending process improvements and ensuring FCA compliance
Providing ad hoc admin support to the wider HR team
You'll also collaborate closely with HR Business Partners and Employee Relations to ensure consistent and effective service delivery.
What we're looking for
Experi...
Hr Assistant • Stoke-On-Trent, Staffordshire, UK