To support on a range of back-office pre- and post-construction project tasks in line with Stark Works and Stark Infra’s multi-utility project delivery processes, ensuring reporting and communication with clients and other stakeholders are maintained to a high service level. This role is involved throughout the lifecycle of a project, from accepting the project handover from Technical Solutions through to project completion and adoption.
Responsibilities & Accountabilities
- Initiate and manage the land rights process and ensuring best-in-class SLAs are maintained.
- Liaising with clients and contractors to gain all project information requirements throughout the project lifecycle.
- Supporting handover meetings between technical solution team members and operational project managers, ensuring project plan requirements are correctly documented.
- Ensure MPxN requests and creation are completed within best-in-class SLAs.
- Update internal and industry databases for assets installed.
- Managing mailbox queries and making database updates accurately and within SLAs.
- Getting involved in different areas of the department to provide support when people is absent.
- Participate in regular training / learning activities to maintain and develop skills and knowledge.
- Adhere to all Stark policies, procedures and working practices.
- Any other reasonable duties as required.
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