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As the Lettings Operations Associate, you will report to the Operations Manager and work alongside the Operations Co-Ordinator to help implement and deliver projects and strategic plans within defined timescales.
You will be task-oriented, have an attention to detail, able to work remotely, at pace, and both on your own initiative and under clear instruction from the Operations Manager / Director / Co-Ordinator. You will be motivated by task completion and seeing the positive results of your input on the wider business.
You will be able to build relationships quickly, be confident and curious, and able to collaborate with others. You will be motivated and committed to perform to the best of your ability and put our customers and colleagues at the heart of everything you do.
Benefits of being a Lettings Operations Associate at Spicerhaart
- Basic salary between £18,000 - £27,500 (dependant on experience)
- Full-time position, working Monday to Friday
- 8 : 30am to 6pm working day
- Career progression opportunities
- Company Pension Scheme
- Hybrid role, which will be a combination of home-based work and will require attendance at team meetings and face-to-face training as determined by the line manager.
Key Skills of a Lettings Operations Associate at Spicerhaart
You will have a background in Lettings, Property Management, Customer Service or similar roleYou will be able to positively contribute towards a shared goal and can collaborate effectively with othersYou can work remotely both with direction and on own initiativeYou will be proactive, task-oriented, and able to deliver within set timescalesYou will be articulate, pragmatic, commercially minded, analytical, and solutions-focused, with exceptional drive and enthusiasmYou can identify problems and develop effective solutionsYou will be comfortable reviewing multiple systems to carry out audits and validate complianceYou will have experience of working with CRM and SaaS PlatformsYou will demonstrate competent and confident IT skills, particularly in spreadsheets, databases, and other Microsoft / Project Management toolsYou will have excellent organisational skills and be comfortable prioritising your workloadYou will be an effective communicator with the proven ability to interact with people at all levels of the organisation, building strong cross-functional relationshipsYou will demonstrate excellent attention to detail and be able to quickly identify areas of riskCore Competencies of a Lettings Operations Associate at Spicerhaart
Works well with others to create a team spirit and an enjoyable working environmentDelivers outstanding customer service by exceeding customer expectationsFocuses on results to deliver business successDemonstrates commercial awarenessFollows company standards and proceduresEmbraces responsibility and accountabilityDemonstrates professionalism, honesty, and integrityDemonstrates effective decision-making and problem-solving skillsTakes initiative and is able to innovateDemonstrates a thirst for developmentDemonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities, and each otherThe Finer Details :
To be eligible to proceed in our recruitment process, you will need :
Legal entitlement to live and work in the UK (in accordance with the Immigration, Asylum, and Nationality Act 2006)Evidence of your right to work in the UK, in the form of a Passport or Birth CertificateJ-18808-Ljbffr
