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Repairs Administrator

Repairs Administrator

Brampton Recruitment LtdStafford
12 days ago
Job type
  • Part-time
  • Temporary
Job description

The Repairs Administrator will work within a busy team, taking phone calls, dealing with various administrative duties and updating spreadsheets.

We have a new temporary opportunity for a Repairs Administrator to support a Staffordshire-based company on a part-time basis, working 3 full days at their office in Stafford. This is a temporary role to cover maternity leave until the end of September. The Repairs Administrator will work within a busy team, taking phone calls, dealing with various administrative duties, and updating spreadsheets.

Job Description for the Repairs Administrator :

  • Receive and process repair orders from clients to update the spreadsheet, supporting contract administration as needed
  • Prepare daily variation orders and invoices in a standardised format for internal and external clients
  • Manage incoming calls from clients, directing inquiries to the appropriate operative or team leader when necessary.
  • Coordinate with operatives and contractors to schedule and progress repair orders, supporting the achievement of service targets.
  • Resolve tenant and client queries related to outstanding or overdue repairs and appointment changes
  • Prioritise reported repairs and generate work orders / schedules using the in-house systems
  • Produce regular progress reports based on scheduled, in-progress, and completed work

Requirements for the Repairs Administrator :

  • Experience working in a scheduling role is desirable
  • Must have worked in a responsive customer-focused environment
  • General administration skills
  • Excellent IT skills are essential – be able to use spreadsheets and in-house systems effectively
  • Confident telephone manner
  • Be able to work to deadlines
  • Hours : 22.05 Hours Per Week

    Salary : £16,245.89 Per Annum / £14.07 Per Hour

    Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.

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    Repair Administrator • Stafford