Service Advisor (automotive)

Automotive) - Service Advisor

Location : Chelmsford area

Salary : £26,000 - £32,000 per annum (dependent on experience)

About the Role :

Are you passionate about providing exceptional customer service and looking to develop your career in the automotive sector? Our client, a well-established and growing organisation, is looking for a dedicated and proactive Service Advisor to join their team. This is a fantastic opportunity to play a key role in delivering outstanding customer experiences while working in a dynamic and professional environment.

As a Service Advisor , you'll be the vital connection between customers and the team, ensuring smooth service delivery and fostering lasting relationships built on trust and satisfaction.

Key Responsibilities :

• Customer Interaction & Service Excellence : Welcome clients with a friendly, professional approach, understand their needs, and provide expert advice on services and solutions.
• Service Coordination & Communication : Collaborate with the team to ensure service processes are efficient and seamless.
• Documentation & Compliance : Accurately maintain records, process service-related paperwork, and handle transactions with precision.
• Quality & Follow-Up : Monitor service standards, follow up with clients to ensure satisfaction, and address any concerns effectively.
• Sales & Retention : Recommend additional services or products to enhance the customer experience and build loyalty.

The Ideal Candidate :

This is a permanent role with a starting salary based on experience. A full job specification is available upon request.

You must have the right to work in the UK to be considered. HRGO Recruitment is a recruitment agency dedicated to supporting local businesses and applicants alike.

J-18808-Ljbffr