Customer Experience Strategy Consultant

Job Description

Job Title : Customer Experience Strategy Consultant

Location : London

Working Pattern : Hybrid – 2–3 days per week in the office

Salary : Up to £65,000 + 10% bonus + benefits

About Us

We are a leading consultancy specialising in Data, Marketing Technology, and Customer Experience. We help clients achieve meaningful results through exceptional service, deep domain knowledge, and innovative, tech-enabled solutions.

Our team supports clients in acquiring, developing, and retaining customers through smart, insight-led strategies. We combine high-quality consumer data with advanced technology to deliver impactful, measurable results.

Our key areas of focus include :

Digital Transformation, Strategy & Consulting, Consumer Data, Analytics & Insight, Marketing Systems Design & Integration, Hosted Customer Management Services, Multi-Channel Campaign Execution

How We Work

We hire and nurture the very best talent, empowering our people to deliver exceptional work. In a fast-moving market, our core values set us apart :

• Uncompromising on quality and value
• Flexible, creative, and solution-focused
• Respectful and professional in every interaction

Ho...