Information Technology Services Specialist

Information Technology Services Specialist - Bath

Client : Clarks

Location : Bath, United Kingdom

Job Category : Other

EU work permit required : Yes

Job Views : 2

Posted : 28.06.2025

Expiry Date : 12.08.2025

Job Description :

IT Service Specialist - Platforms IBM

Clarks, Street, Somerset BA16 0EQ UK (Hybrid)

The Infrastructure Platforms team manages server-related infrastructure and hardware within Clarks' data centers, including virtualisation, storage, compute, backup, and recovery. This role offers broad experience across systems and services, with accountability for many technologies in a small team environment.

What You'll Do

Activities include remote management of operating systems, performance monitoring, troubleshooting, hardware replacement, storage appliance maintenance, cabling, and firmware updates. Out-of-hours support on a rota basis is required.

What You'll Bring

Successful candidates will have :

• A strong foundation in IT support, hardware troubleshooting, operating systems, and network issues.
• Ideally 3-5 years of experience in AIX / Linux system administration.
• Experience managing IBM Power hardware, including setup, configuration, troubleshooting, and firmware / software management.
• Preferably some experience with IBM Storage, including provisioning, snapshot restore, and replication policy maintenance.
• An opportunity to learn IBM Workload Scheduler if not previously experienced.
• Experience in troubleshooting, capacity planning, and disaster recovery procedures.
• Maintaining SFTP servers and scripts.
• Opportunity to learn IBM Spectrum Protect for backup and recovery, including tape libraries and disk backup targets.
• Experience working in small teams, making risk-based decisions under pressure, and effective communication with teams and project stakeholders.

About Clarks

Based in Somerset, England, Clarks has been a leader in innovative shoemaking since 1825. Known for iconic styles like the Desert Boot and Wallabee, the company combines invention with craftsmanship, collaborating with cultural icons and pushing social change while reimagining legendary silhouettes.

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