Maintenance Co-ordinator

A highly successful local Company requires an energetic Service Desk Assistant to join their happy and proactive team and provide a high level of customer service to clients based throughout the UK. Some of your duties will include :

• Acting as first point of contact for clients who require maintenance support or emergency repairs
• Ensuring a high level of service is provided to clients at all times and requirements managed efficiently
• Co-ordinating planned maintenance requirements by scheduling work to be completed
• Setting up emergency jobs to be completed on the computer system and preparing worksheets for Engineers
• Allocating jobs to be completed to team of field based Service Engineers and preparing route plans
• Tracking jobs being completed from instigation stage through to successful completion

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