Dynamics 365 CRM & Power Platform Solution Architect / Senior Developer This role is perfect for someone with deep technical expertise, strong stakeholder engagement skills, and a passion for building impactful enterprise-grade solutions using Microsoft technologies. Hands-on expert focused on the end-to-end implementation of Dynamics 365 CRM , including solution design, customization, integration, deployment, and user enablement. Own and lead the implementation lifecycle of Dynamics 365 CRM (CE), from planning through go-live and post-deployment support. Gather and analyze business requirements to translate them into effective CRM solutions tailored to user and operational needs. Configure, customize, and extend CRM functionality, including entities, business rules, forms, views, workflows, and plugins. Design and deliver technical solutions using Dynamics 365 CE and Power Platform (Model-Driven Apps, Power Automate, Power Pages). Implement integrations between CRM and external systems using Web APIs, Azure services, and data connectors. Build robust and reusable components that align with enterprise architecture and security best practices. Develop custom components using .NET, C#, JavaScript, and other Microsoft technologies. Automate business processes using Power Automate (Cloud Flows) and traditional workflow engines within D365. Support development of Power Apps (Canvas & Model-Driven) and configuration of Dataverse for scalable data management. Manage solution deployments, environment strategy, and ALM practices using Azure DevOps. Monitor and maintain the CRM environment, ensuring performance, reliability, and compliance with internal standards. Key Skills & Experience 5 years of hands-on experience implementing Dynamics 365 CRM / CE in enterprise settings. Expertise in CRM modules (Sales, Customer Service, Case Management, etc.) and deep knowledge of the D365 data model. Strong experience with Power Platform tools : Power Automate, Power Pages, Model-Driven Apps, and Dataverse. Experience integrating CRM with third-party systems using Web APIs , Azure Logic Apps , or custom connectors . Skilled in scripting and development using .NET , C# , JavaScript , SQL Server , HTML / CSS . Working knowledge of ALM best practices, DevOps pipelines, and solution version control. Strong problem-solving and troubleshooting abilities in production and UAT environments. Tech Stack Overview Dynamics 365 CRM / CE design and configuration Power Platform : Power Apps, Power Automate, Power BI, Power Pages Dataverse , SQL Server , Canvas Apps Azure Services , DevOps Pipelines .NET , C# , JavaScript , HTML , CSS APIs and system integrations
Senior D365 Platform • London, UK