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Customer Order Administrator

StrateegialaborUnited Kingdom

13 days ago

Job type

Full-time

Job description

5 days ago Be among the first 25 applicants

We have a great opportunity for a proactive and detail-oriented Customer Order Coordinator to join a friendly, dynamic team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys working collaboratively, and is keen to develop a deep understanding of customer order processes, products, and systems.

What Youll Be Doing

Manage and process customer orders directly or via sales teams or customer portals.
Monitor shared team inboxes, ensuring emails are handled efficiently and professionally.
Review orders against business and production guidelines, ensuring accuracy and alignment with factory capacities.
Spot inconsistencies or issues with product codes or order details and proactively seek resolution before processing.
Juggle multiple priorities handling live customer queries, processing new orders, and supporting the team in a busy, fast-moving environment.
Learn to navigate SAP and understand how orders flow from entry to completion and invoicing.
Ensure data is handled and stored correctly, in line with GDPR and company policies.
Keep customer platforms up to date, accurately entering and retrieving information as needed.
Contribute ideas to help improve processes within the team and acrossthe business.

What were looking for :

Strong organisational skills with an eye for detail

Excellent written and verbal communication

A proactive mindset and willingness to learn

Ability to multi-task and remain calm under pressure

Experience in customer service, sales support, or order processing (SAP knowledge is a plus)

Comfortable using multiple systems, platforms, and portals

A collaborative team player with a continuous improvement approach

This is an office based role working Monday to Friday

Seniority level

Entry level

Employment type

Full-time

Job function

Industries

Marketing Services

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