Subsidence Claims Manager

Subsidence Claims Manager

We’re looking for a confident and experienced Subsidence Claims Manager to take charge of a portfolio of subsidence claims. You’ll be the consistent point of contact for customers throughout what can be a lengthy and technical process, ensuring they feel supported and informed every step of the way.

With backing from our expert field surveyors, you’ll guide the claim, produce clear reports, arrange payments, and keep everything moving. This is a hands-on role for someone who’s not afraid to take full responsibility and who finds satisfaction in doing things right, end to end.

Location : Remote

Salary : £25K - £27K DOE

What you will be doing :

• Taking ownership of a full caseload, will be responsible for your own portfolio of work and updating all key parties to reduce the elapsed time of the repair phase.
• Proactively progress the claim, in regular contact with the policyholder
• Provide administrative support the field surveyors.
• Understand schedules of repair and be able to edit and handle variations.
• Have full understanding and awareness of the caseload to be able to progress claims to achieve repair completion.
• Organise and arrange activities associated with repairs (storage, accommodation, asbestos testing, programme of works, CDM / H&S documentation)
• To be able to handle subsidence specific aspects such as correct ABI.

What we need from you :

Benefits