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Retail Advisor, 16hrs, Livingston

Retail Advisor, 16hrs, Livingston

Virgin Media O2Livingston, Scotland, United Kingdom
7 days ago
Job type
  • Full-time
Job description

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Retail Advisor, 16hrs, Livingston, Livingston

Client : Virgin Media O2

Location :

Livingston, United Kingdom

Job Category : Other

EU work permit required :

Job Reference :

fb996a34887e

Job Views : Posted :

07.07.2025

Expiry Date : 21.08.2025

Job Description :

At Virgin Media O2, we’re not just about keeping people connected; we’re about making every interaction meaningful. As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.

What You’ll Be Doing :

  • Welcoming customers with a friendly, approachable attitude.
  • Building rapport to understand their needs and recommending tailored solutions.
  • Showcasing our innovative products and meeting performance goals.
  • Helping to maintain an inviting and organised store environment.

Who we are

Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. As one of the country's biggest companies, we're expanding our offering to millions of new customers.

The must haves

  • Confidence, communication skills, and a passion for delivering great service.
  • Resilience and motivation to achieve individual and team goals.
  • Flexibility to adapt to different shifts and customer demands.
  • An open mind, ready to learn and grow in a fast-paced retail setting.

    • The other stuff we are looking for

  • A genuine interest in technology and how it can make life better.
  • Previous experience in retail, sales, or customer service (though not essential).
  • A proactive attitude and team spirit to thrive in a collaborative environment.

    • What's in it for you

    We’ll set you up for success. You’ll have a supportive team and exceptional tailored training on a 4-day (30 hours) induction within the first two weeks of your start date. This will delve deep into all aspects of Virgin Media O2, making sure you’re well-prepared for success and able to serve our customers. You’ll also receive :

  • A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme.
  • Opportunity to take part in our accreditation programme leading to further progression.
  • 23 days’ annual leave and additional day off to celebrate your birthday, plus the option to buy and sell leave to suit your personal needs.
  • An excellent pension scheme, matching up to 10%
  • Employee BUPA medical cover, health care plan and life assurance
  • A host of family friendly policies, such as neonatal leave, 14-week paternity leave and carers leave.

    • As well as the benefits (check them out here) we also offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.

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    Retail Advisor • Livingston, Scotland, United Kingdom