Customer Service / Hire Co-ordinator

Job Title : Customer Hire & Sales Co-ordinator

Location : Preston (PR2)

Hours : Monday to Friday, 8 hours per day, flexible from 0800-1700

Pay : up to £28,000 per annum

Our well-established client is looking for a Customer Hire & Sales Co-ordinator to work on one of their biggest accounts on a fixed term basis, minimum of 6 months.

The ideal candidates will have office-based Customer Service experience as well as being very articulate, with a good eye for detail and good communication and organisation skills.

The primary function for these roles is to ensure all business between the client and their major customers is carried out in an efficient and timely manner.

The role will include, but not be limited to : -

• Operating and maintaining a spreadsheet recording all plant movements.
• Dealing with all telephone enquiries from customers, raising the contract on Smart Office quoting a valid order number and correct rate.
• Obtaining detailed information from customers requesting equipment or reporting breakdowns
• Source and re-hire equipment ensuring both best price and quality.
• Liaise with depots to ensure that plant is available.
• Prevent invoice queries arising by ensuring contracts are raised accurately.
• Use Smart Office to locate plant and check correct rates are being used.
• Reporting errors on rates to Major Account Managers.
• Produ...