What you will do :
- As one of our Commercial Banking Manager at Metro Bank you will pick up and manage an active portfolio of commercial customers along the M4 corridor west
- Maintain a portfolio of Commercial SME customers, through account management and promotion of the Metro Bank relationship banking brand and our products
- Make lending decisions to support Metro Bank’s business objectives whilst reinforcing the correct Metro Bank operational processes and ensuring we get things right the first time for our customers
- Build key relationships with internal stakeholders
- Maximise customer relationship, whilst remaining compliant during customer interactions with awareness of Treating Customers Fairly (TCF)
- Be responsible for credit risk and financial crime risk of your portfolio
- Support retail colleagues in local Stores, working collaboratively to generate new business and achieve great results for our customers
- You will be based from home and work hybridly, developing and maintaining a portfolio of SME customers in your local area and the surrounds. Therefore, if you live / work in this part of the country, including Cardiff, Bristol, Swindon, etc, and have the experience we're looking for (see below!), please do apply!
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
What you will need :
Experience in the portfolio management of commercial SME banking customers, including business growth, within a banking / financial services requirementSound knowledge of commercial banking, with experience / ability to understand and write credit papers to the required levelPortfolio and relationship management experience within a financial services environment, including a track record of portfolio growthExcellent communication and customer / client relationship management, passionate about relationship-led bankingTo be proactive to meet / exceed the objectives of the roleProven ability to build rapport internally and externallyAwareness of financial crime and "what good looks like"To understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholdersOur promise to you…
We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!)We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible