Installation Planning Coordinator

Job Description

Working closely with the automatic door installers and project management team to facilitate collaborative co-ordination of installations, whilst maximising customer satisfaction.

The main requirements of the role are to :

• Schedule labour for installations – both in advance and at short notice where required.
• Assist with planning activity and instructing the automatic door installers – planning and delegating their workload and dealing with any other requirements relating to the nature, location and duration of their work (inc. equipment hire and site access).
• Utilisation and development of business systems and ensure it is “live” including maintenance of our live planning board by updating stages of customer orders throughout the Project Lifecycle.
• Maintain Client Portals with accurate information.
• Ensure that all internal procedures are being adhered to including but not limited to issuing site checklists, generating service requests, debriefing, management of installation / commissioning sheets and bills of materials. Raising purchase orders for sub-contractor invoices, hire equipment, and site security.
• To receive and action calls or queries from customers and be their point of contact for any planned or outstanding works.
• Ensure the customer has met all requirements to ensure the installation can be completed.

Essential Criteria

Benefits of Working at Record

If you are successful, you will join a forward-thinking organisation that is always striving to do better, adopting an empowering working environment that allows you the opportunity to grow and develop in your role and beyond.

As a Real Living Wage employer, you can expect to receive the following benefits when you work at Record UK :

To apply, please send your CV and covering letter to recruitment@recorduk.co.uk with subject heading ‘Installation Planning Coordinator’.

We look forward to hearing from you!

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