Bank Physiotherapy Administration Assistant

Job Description

Bank Physiotherapy Administrator

An exciting opportunity has arisen for a flexible and dynamic individual to join our Physiotherapy Department at Rowley Hall Hospital. The successful post holder will assist in delivering a smooth and efficient administration service working within a demanding but rewarding environment contributing to patient care. You will ensure that patients appointments are booked in a timely and professional manner; using our Electronic Patient Records (EPR) system Maxims. Providing the best service to our patients is vital and you will therefore be passionate about patient care and customer service.

In order to provide a patient focused service an excellent telephone manner is essential as is the ability to work calmly under pressure and to use your initiative. You will have good administration skills and have the ability to organise and prioritise the workload whilst working under pressure. You will have proven experience in administration and customer service excellent written and verbal communication skills.

What you will bring with you :

Experience in administration

Excellent Communication Skills

Computer Skills

Strong attention to detail and accuracy

The ability to make decisions and use your initiative

Organised & well planned to ensure all deadlines are achieved

A flexible and positive attitude

Previous healthcare administration experience desirable.

We are looking for :

A warm considerate and empathetic character

The ability to make decisions and use your initiative

Strong communication skills

A flexible and positive attitude

A desire to progress and improve our services

Benefits :

Competitive Salary plus enhancements where eligible

Free onsite parking

Subsidised Restaurant

Free Uniform

Access to the Ramsay Academy genuine opportunities to grow develop and specialise in your career

Wellbeing centre and access to 24 / 7 employee assistance line for free advice

What is a Bank contract :

A Bank contract at Ramsay Health Care UK is a flexible employment agreement where you are not committed to a set number of hours per week. Instead you work on an ad-hoc basis filling in shifts that we have available in our hospitals. A Bank contract is ideal for individuals seeking flexibility as it allows you to choose shifts that fit your availability leaving you with a greater work-life balance. Bank contracts are also a fantastic way to secure additional income alongside other contracted work. Our Bank staff play a crucial role in maintaining service levels during peak times or staff shortages ensuring that patient care remains uninterrupted.

About Us :

Rowley Hall Hospital is one of Staffordshires leading private hospitals located in a Georgian listed building in five acres of Rowley Park only five minutes from the centre of Stafford. The hospital opened in 1987 and currently has 13 bedrooms all with en suite facilities. By investing in advanced medical technology the hospital offers a wide range of treatments and services. Two fully equipped theatres with ultra clean air technology are particularly suitable for orthopaedic procedures such as arthroscopy hip and knee replacement and spinal surgery.

We care.

Its more than what we do its who we are. Everything we do is about striving to deliver the best care. And its a belief thats as true today as it was when we welcomed our first patients in 1964.

The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Key Skills

Academics,Financial Services,Front Office,Audio Visual,Airlines,Architecture

Employment Type : Part-Time

Experience : years

Vacancy : 1