Aftermarket Solutions & Development Director

Be You - Our people create our best Plexus.

Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team.

We embrace the differences of all our colleagues, celebrate diversity and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be registered as the Disability Confident committed employer, and we recruit purely on the basis of skills and experience.

Who we are and what we do?

We help our customers deliver products to the world which have a profound impact on people’s lives.

From ultrasound units and 3D printing to network security applications and in-flight Wi-Fi, we help create products that build a better world.

We’re a global team of experts who partner with our customers to bring their products to life through inspired innovation and world-class customer service.

Whether you’re looking to start, change, or advance your career find your path at Plexus and leave your mark on the world with us.

Purpose Statement : The Solutions and Development Director plays a pivotal role in driving the growth of the Sustaining Services (aftermarket) business by pursuing and capturing new business opportunities. This position is critical in expanding the Sustaining Services business and therefore is an enabler for the most opportune growth engine for Plexus Enterprise business portfolio, blending the strategic focus of a "hunter" with the creative expertise of a "solutions creator." Key responsibilities include identifying and closing new business opportunities, developing comprehensive aftermarket solutions, and collaborating across functions to ensure sustained revenue growth in service to all of the market sectors that Plexus supports.

Key Job Accountabilities :

• Target Identification & Funnel Development : Prioritize target customers and develop a robust sales funnel to meet and exceed revenue targets. Focus on new business opportunities by engaging early in the sales cycle, driving sales funnel growth, and ensuring alignment with business goals.
• Sales Process Leadership : Spearhead the sales process and ensure that business solutions are effectively positioned to secure new business. This includes designing and documenting complex enterprise-wide solutions and gathering intelligence to influence future business opportunities.
• Aftermarket Solutions Development & Leadership : Lead the development of aftermarket capabilities (e.g., warranty services, field service, and repair centers). Stay aligned with market trends and evolving customer demands, and partner with market analysts to develop value-added solutions.
• Cross-functional Collaboration & Influence : Work across various business units and market sectors, collaborating with business leaders, market analysts, and sector teams to develop and execute marketing strategies. This includes influencing cross-functional teams without direct authority and engaging functional areas like supply chain, finance, and logistics.
• Continuous Improvement & Innovation : Demonstrate a mindset focused on continuous improvement by providing insights to enhance sales processes and customer engagement. Stay informed of emerging technologies and market trends to ensure solutions remain cutting-edge.

Education / Experience Qualifications :

Other Qualifications :

Physical Requirements :

Why you will love it?

At Plexus, we’re at our best when opportunities are met with passion, open communication, and teamwork. Our employees work alongside a global team of experts who engage in projects that span a variety of industries – helping our customers in creating the products that build a better world.

At Plexus, you will find :

A workplace centered on collaboration and integrity

Supportive leadership teams that value work-life balance through a flexible work environment

An inclusive environment that values diverse backgrounds, experiences, and expertise

Flexible career paths across a variety of disciplines

Innovative design solutions and state-of-the-art technology that improves lives

Through our commitment to local community involvement we encourage our employees to participate in outreach activities with charities, local Schools, Universities, and Colleges and to promote careers in the STEM fields

Additionally, when you join, we want you to enjoy what you do and be rewarded for your contribution, so we have a range of attractive benefits on offer :

Bespoke development plan

Online learning and formal development programs

Full-time, permanent employment contract

Enhanced pension contributions

33 days of annual leave (inclusive of public holidays)

Paid family leave

Private medical insurance

Group income protection insurance

Employee Assistance Program (EAP)

Electric Vehicle Salary Sacrifice Scheme

Cycle to work scheme

Volunteer time off

Flexible Hybrid Working Available (role dependent)

Life assurance

Occupational health

Vision care discounts

Discount schemes

Company sick pay scheme

Onsite gym / discounted gym

Application Process

We don’t look for culture fit, but culture add. We value all the perspectives our team brings to the table, and we want to hear from YOU. We encourage people from all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences.