Job Description
We are hiring for our client a growing construction and supply business who are seeking a Service Co-Ordinator to take ownership of their busy Service Department. Based in Antrim this role is ideal for someone who enjoys structure customer contact and playing a pivotal role in a small hands-on team.
Top 3 Things to Know About this Job :
- Monday Thursday 9.30-5pm Friday 9.30-3pm
- Permanent full-time role with a strong team culture and bonus scheme
- Antrim location with on-site parking and a relaxed work setting
The Role
Coordinate the day-to-day running of the Service Department scheduling appointments liaising with customers and overseeing workflowOrganise deliveries collections and support field technicians with real-time updatesUse the in-house CRM to update records track assets and manage service notesCreate and send quotes request purchase orders and manage parts orderingWork closely with internal teams and drivers to optimise delivery routesManage documentation scanning archiving data input parcel tracking and reportingPrepare weekly reports for internal meetings and help drive departmental progressProvide clear and professional communication via phone email and in personDeliver excellent service and play a key role in maintaining company reputationThe Person What Were Looking For
Minimum 12 years experience in a busy office or admin environmentExcellent organisational skills with a proactive and can-do attitudeStrong communication skills with a confident professional phone mannerComfortable working on your own initiative with minimal supervisionCompetent IT user confident with Microsoft Office and eager to learn CRM systemsEnthusiastic driven and committed to delivering excellent customer serviceDesirable :
Previous experience in service coordination or operations supportExperience managing documents quotes or delivery schedulingHigh level of attention to detail and pride in managing your own areaThe Reward Whats in it for You
Competitive Salary Quarterly BonusPermanent full-time hours with an early finish on FridaysFree on-site parkingLocation just 20 minutes from Belfast city centreOwnership of your own function within a supportive SME teamCareer growth and training in a company committed to developmentNext Steps Why Hunter Savage
We work closely with growing businesses across NI to help support strategic hires in administration and operations. For more information or to apply for this job contact Nuala McClinton at Hunter Savage. Visit our website to view more roles in Business Support in Construction.
Required Experience :
Key Skills
Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing
Employment Type : Full-Time
Experience : years
Vacancy : 1
