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E-Trading Support Engineer
Caspian OneLondon Area, United Kingdom, United Kingdom10 days ago
Job type
- Full-time
Job descriptionStrong experience in Linux , SQL , and scripting (Python, Shell, or Perl) Working knowledge of FIX protocols , market data flows, and front-office trade lifecycles Familiarity with FX products (spot, forwards, options) and E-Trading environments Comfort navigating production support environments – think outages, latency, pricing anomalies Previous exposure to tools such as Bloomberg, FXAll, Broadway is a plus KDB knowledge is a big plus Proven background in front-office application support, ideally in eFX or electronic trading Comfortable on a trading floor—proactive, calm under pressure, and able to “own” an issue from alert to resolution Strong communicator and collaborator, both with internal stakeholders and external vendors Embedded with a high-performing front office team generating record-breaking revenue in Europe Work alongside leading technologists and quant developers in a low-latency trading setup Hybrid flexibility with a dynamic team culture
Are you looking to take on a high-impact role at the heart of a leading global trading floor? We’re looking for a seasoned eFX Application Support Analyst to join a dynamic front office team embedded directly with traders and sales in a fast-paced environment.
What You’ll Do :
- Provide Level 1–3 support for a suite of e-trading applications in FX, Fixed Income, and Commodities
- Work shoulder-to-shoulder with traders, handling real-time pricing, trade flow, and latency issues
- Troubleshoot FIX connectivity, API issues, and low-latency server-side problems
- Liaise directly with developers and vendors to resolve high-priority incidents
- Contribute to automation efforts using Python, Bash, or Shell scripting
What You’ll Bring :
Who You Are :
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Support Engineer • London Area, United Kingdom, United Kingdom