Senior Technical Application Specialist

Description

JOB TITLE : Senior Technical Application Specialist

SALARY : £70,929 - £74,869

LOCATION(S) : Edinburgh

HOURS :  Full time

WORKING PATTERN : Hybrid, 40% (or two days) in one of the above office locations

About this opportunity

We're looking to recruit a Senior Technical Application Specialist (TAS) to work within the Service team within the Swift Lab in Edinburgh!

As a Senior TAS you would have a strong engineering background and play a key role in getting things back on track when systems fail. Collaboration with other technical teams in a fast-paced setting is essential for identifying issues, following recovery procedures, and restoring services quickly and efficiently. Clear communication, quick thinking and teamwork are essential as you minimize disruption and help the bank return to normal operations efficiently.

About us

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What you'll need

Technical problem-solving – Solid ability to diagnose and fix hardware, software, and network issues

Knowledge of ITSM Tools – Experience with platforms like Service Now and Jira

Incident & Problem management - Familiarity with ITIL practices for managing incidents and recurring issues

Documentation & Reporting – The ability to document fixes, procedures and contribute to knowledge bases

Problem solving Abilities – Quickly identifying and implementing effective solutions, often under pressure

Domain and Product skills - Working hands on knowledge of UK and International Payment systems

Knowledge of SWIFT systems and products such as; GTExchange (GTX), Alliance Messaging Hub (AMH, SWIFT Alliance Access (SAA), SWIFT Alliance Gateway (SAG), Alliance Web Platform (AWP) and / or SWIFT API MicroGateway

Experience with SWIFT International, Euro and CHAPS Payments experience, along with a detailed understanding of MT & MX messaging particularly on the newer ISO formats

Practical experience coding / scripting in Java, SQL, Python, BASH / Shell, and DevOps (GitHub / Jenkins / Urban Code Deploy UCD) while embracing an automation-first approach

Hands on experience in cloud migrations to private clouds like Oracle Cloud at Customer, Platform as a service cloud and container-based cloud platform like OpenShift container platform along with relevant experience in Docker / Kubernetes is highly desirable

Proficient technical background, to develop solutions drawing upon their experiences with technologies like MQ, Oracle cloud, Linux Operating system, IBM Connect Direct, API Connectivity with JWT signing

Communication Skills – Clear verbal and written communication to interact with senior management, colleagues and support teams

And any experience of these would be really useful

Cloud support knowledge – Understanding of cloud environments like GCP, Azure, AWS as well as Private Cloud solutions

Soft skills & Emotional Intelligence – Staying calm under pressure and effectively handling stressful situations whilst continuing to communicate effectively

Observability – Familiarity with monitoring tools to diagnose issues and ensure system performance and reliability

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes :

A generous pension contribution of up to 15%

An annual bonus award, subject to Group performance

Share schemes including free shares

Benefits you can adapt to your lifestyle, such as discounted shopping

30 days’ holiday, with bank holidays on top

A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.