Field Services Engineer

Job Title : Field Service Engineer – Packaging Automation

Location : Remote (with travel across the UK & Ireland)

Employment Type : Full-time, Permanent

Overview :

Join a well-established, innovative leader in the field of advanced packaging automation. This global company is renowned for delivering cutting-edge robotic and mechatronic solutions to some of the world’s leading manufacturers. As part of their ongoing growth, they are seeking a highly motivated Field Service Engineer to join their UK-based team.

This is a remote position with frequent travel across the UK and Ireland, supporting a wide range of high-tech robotic machinery and automation systems.

Key Responsibilities :

• Install, commission, troubleshoot, and maintain sophisticated robotic equipment including pick-and-place systems, tray loaders, case erectors, flow-wrappers, sealing machinery, and thermoforming applications.
• Diagnose and repair complex systems involving PLCs, servo drives, PC-based controls, mechanical components, and pneumatics.
• Provide proactive and reactive service support at customer sites, ensuring optimal performance of automation equipment.
• Deliver training to customer operators and maintenance personnel on the proper use and upkeep of equipment.
• Act as a trusted technical advisor by identifying opportunities for improvement, upgrades, or additional solutions, and communicating these to the technical management team.
• Maintain strong, professional relationships with customer contacts to ensure high levels of satisfaction and support.
• Represent the company with professionalism, delivering clear and effective communication in all client interactions.
• Participate in occasional overseas training and support visits, primarily to the company’s headquarters in Germany.

Skills & Experience Required :

What’s in it for you?