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Host

Host

SouthLondon, England, United Kingdom
12 days ago
Job type
  • Full-time
Job description

Isola are hiring a Host!

Our story

The Distefano family, spanning two generations, started San Carlo

over 30 years ago and seen it grow to twenty-five authentic Italian restaurants

across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to

Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing

number overseas – including Kuwait, Bangkok and Qatar and with new sites set to

open in  Miami.

Colleague   Benefits :

  • Free Meals on Duty  - Delicious, healthy meals, all free
  • 50% Staff Discount  - For you and your friends and family, in any of our restaurants around the UK
  • Refer a Friend  - Bring your friends and earn up to £1,000 per person
  • Elevate Training Academy  - Commitment to training and continuing professional development with our San Carlo training app
  • Volunteering Days  - Give back with dedicated volunteering days, making a positive impact in your community
  • Squadra App  - Offering you discounts and rewards with thousands of companies worldwide
  • Wagestream  - Access to earned pay at any point of the month
  • Legal and Financial Advice  - Free legal and financial advice for you and your family
  • Colleague of the Month  - Monthly recognition awards where all San Carlo colleagues are celebrated
  • San Carlo Awards  - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
  • Global Opportunities  - The chance to work at one of our many international restaurants, from Dubai to Miami
  • Best in Class Pension  - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow

Responsibilities :

  • Greeting guests as they enter the restaurant and

    • welcoming them.

  • Managing the restaurant's waiting list and seating

    • guests promptly and efficiently.

  • Maintaining an organized and tidy front of house

    • area, including the hostess stand, waiting area, and restrooms.

  • Answering phone calls and managing reservations.
  • Answering guest inquiries about the restaurant's

    • menu, special promotions, or other services offered.

  • Collaborating with servers and kitchen staff to

    • ensure timely and accurate delivery of food and beverages.

  • Keeping track of table turnover and communicating

    • table availability to servers.

  • Handling any customer complaints or issues in a

    • courteous and professional manner.

  • Maintaining accurate records of guest counts and

    • reservations.

    Required Qualifications & Experience :

  • Experience in a similar role
  • Excellent communication skills
  • Meticulous attention to detail, highly organised

    • and capable of handling multiple tasks

  • A proactive self-starter who can work independently

    • with good judgement and minimal direction

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    Host • London, England, United Kingdom