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Parts Advisor

Parts Advisor

Silver Arrow RecruitmentStoke-on-Trent, ENG, GB
8 days ago
Job type
  • Permanent
Job description

Job Description

Parts Advisor - 1 Year Experience Required - Stoke- Permanent Role.

Salary : £27,000 PA plus monthly target-based bonus.

Monday to Friday 0800 - 1700 plus 4 hours 1 Saturday in every 3.

Silver Arrow require an experienced Parts Advisor to work for a commercial vehicle dealer in the Stoke area.

Your Role : n \n

  • Greet customers at the parts counter or over the phone
  • Identify the correct parts needed using vehicle registration or VIN.
  • Offer advice on parts compatibility and alternatives.
  • Process orders, returns or exchanges.
  • Identifying, sourcing and supplying the correct parts for customer vehicles in a timely manner.
  • Taking customer orders, processing them efficiently, and ensuring accurate record keeping of all transactions.
  • Maintaining accurate records of parts inventory.

n \n

What we need from you :

n \n

  • Prior knowledge of the automotive industry, preferable with HGV's and vans.
  • Experience with accounting and payment processes including invoicing and payment collection
  • Good computer skills
  • Excellent admin skills
  • Outstanding organisation skills
  • Great telephone manner
  • Excellent customer service
  • Enthusiastic, approachable and driven to ensure customer satisfaction.
  • n \n

    Perm Benefits : n \n

  • Paid overtime
  • Bonus Scheme
  • Increased holiday entitlement with length of service
  • Recruitment incentive awards
  • Healthcare Scheme
  • Cycle to work scheme
  • n \n

    At Silver Arrow, our priority is you . We strongly believe in getting to know you and understanding your needs in the hope of building a great working relationship.

    Call our recruitment team today on 01925 815048

    REF : PERM228

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    Parts Advisor • Stoke-on-Trent, ENG, GB