IT Network Technician Apprentice

Employer description :

IT Answers provides managed IT services, cloud solutions, and cybersecurity to help businesses boost efficiency, security, and digital transformation.

Overview :

IT Answers are seeking a motivated IT Network Technician Apprentice who is eager to begin their career in IT networking. This apprenticeship provides hands-on experience, structured training, and mentorship from senior professionals within our Managed Service Provider (MSP) environment. You will support our network engineering team by assisting with troubleshooting, installations, and ongoing maintenance of client networks.

Responsibilities :

• Assist in providing first-line support for network-related queries and issues.
• Support senior engineers in the configuration, deployment, and troubleshooting ofrouters, switches, firewalls, and wireless infrastructure.
• Monitor network performance and assist in identifying and resolving issues
• Help maintain accurate and updated network documentation.
• Participate in customer site visits alongside experienced engineers to gain practicalon-site experience.
• Learn and apply best practices related to network security, protocols, andinfrastructure management.
• Engage proactively in training sessions and achieve relevant certifications as part ofyour apprenticeship.

Desi...