Technical Support Officer

Are you interested in a full-time Technical Support Officer role in Road Adoptions? We currently have openings. We are a busy service dealing with various enquiries, highway applications, highway improvement schemes, and flood risk management projects.

Staffordshire County Council is looking to recruit a Technical Support Officer to work on the client side, helping to deliver the Council’s strategic outcomes. You will work in the Technical Support Team, primarily providing a variety of admin and technical support to the Road Adoptions team within Sustainable Development.

Main Responsibilities

• Manage Financial and Administrative Processes : Handle financial and administrative tasks related to new developments affecting public highways, including planning applications and developer payments.
• Administer Legal Agreements : Oversee the Advanced Payments Code and Section 38 Agreements from initiation to adoption, ensuring compliance with relevant legislation and securing necessary audits and maintenance sums.
• Coordinate Planning and Works Submissions : Process and record planning applications and works packs, ensuring accurate distribution and commissioning to service providers.
• Liaise with Key Stakeholders : Work closely with Legal Services, Local Planning Authorities, Finance, and internal officers to manage Section Agreements and ensure obligations are met.
• Provide Technical and Clerical Support : Support professional staff with clerical and technical tasks, maintain up-to-date knowledge of legislation, and contribute to the development of efficient working methods.
• Ensure Compliance and Continuous Improvement : Follow health, safety, and environmental regulations, uphold equality policies, and commit to ongoing professional development and training.

The Ideal Candidate

We would love to hear from you if you have :

Interview dates will be 19 and 20 August 2025.

Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications, so consider applying anyway. For an informal chat about the role, please contact :

Our Recruitment Process

We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

About Staffordshire County Council

We are no ordinary county council. Our values, created and shaped by colleague feedback and national best practices, sit at the heart of our People Strategy. We foster a community spirit that brings our people together, and we are ambitious about a better future. We look forward and race ahead — that goes for your career too.

Our benefits include a supportive working environment where employees can achieve their full potential and a healthy work-life balance. In addition to your salary, you will have access to Our rewards and benefits - Careers at Staffordshire .

Our Commitment

As an Authority, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Staffordshire County Council is an equal opportunities organization, a Disability Confident employer, and supports various initiatives including a guaranteed interview scheme for certain applicants.

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