Institutional Operations Analyst

We have an exciting opportunity for a Institutional Operations Analyst to join our team in London.

Within this role you will provide technical operational support to CMC Connect team and the Institutional client base for the entire client experience, from pre-sales testing to onboarding, facilitation of ongoing trading activity and commercial configuration management. Additionally, to ensure connectivity with institutional clients and associated third party support providers is established and maintained.

Please note that this is an onsite role that will require you to work within our London office (near Liverpool street) 5 days on site per week .

Key Responsibilities :

• Work closely with the CMC Connect Team to globally support the technical on-boarding of new clients, user acceptance testing and the launch of new processes, technology and products
• Understand Institutional requirements from internal and external stakeholders. Liaise with IT and other relevant departments as required to test and rollout through the development lifecycle
• On-going maintenance and monitoring of all relevant system configurations and back-office elements of the Institutional application stack
• Develop internal and external relationships with key business stakeholders – to include all aspects of the end-to-end process of clients connecting to the CMC Connect technology stack, from the client through to CMC’s internal Networks Team and any third-party technology intermediaries such as MT4 / 5 Bridges as well as ECNs
• Contribute to Institutional IT and product strategy, planning, development and delivery pipeline
• Develop a good knowledge of the activities, revenue types and turnover remuneration of Institutional to support decision making and prioritisation
• Assist with the implementation of business controls around client set up and management
• Work closely with the Business Operations team whilst carrying out daily Institutional tasks
• Maintain personal / professional development to meet the changing demands of the role, including all relevant regulatory and legislative training
• When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high-quality service that presents a professional and positive image of CMC Markets
• Take all reasonable steps to ensure appropriate confidentiality
• Undertake such other duties, training and / or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role.

KEY SKILLS AND EXPERIENCE

CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age

J-18808-Ljbffr