Temporary Customer Service Advisor

Temporary Customer Service Advisor

Pertemps Stoke are currently seeking a motivated and professional Temporary Customer Service Advisor to join our client’s team in the Stoke-on-Trent area.

Key Responsibilities of this Customer Service Advisor role :

• Respond to customer inquiries, resolve issues, and provide accurate information regarding products and services via phone, email, or online chat.
• Handle customer complaints in a professional and timely manner, ensuring customer satisfaction is achieved.
• Assist with the processing of orders and provide updates on delivery or service status.
• Accurately input customer details and maintain comprehensive records of customer interactions and transactions.
• Work closely with other departments to ensure customer queries are handled efficiently and effectively.
• Maintain and report on customer feedback, trends, and service performance as needed.

Skills required for this Customer Service Advisor role :

Details of this Customer Service Advisor role :

Please note that Pertemps will only contact applicants who have the relevant experience for the position. If you wish to discuss other opportunities, then please contact.