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Technical Support Engineer - UI / Scripting

Technical Support Engineer - UI / Scripting

ZipRecruiterLondon, England, United Kingdom
8 days ago
Job type
  • Full-time
Job description

Job Description

I’m hiring (again!) for our long-term client – this time for a TSE – UX role with one of my favourite hiring managers – a strong, collaborative team and a high-performing environment.

  • Contract : 12-month PAYE | Inside IR35 + strong possibility of conversion to FTE
  • Salary : Up to £41,000 per annum
  • Location : Staines, Surrey – Hybrid, 2 days onsite (40 minutes by train from London)
  • Start : ASAP
  • Hours : 40 hours / week | Weekly pay | Laptop provided

What’s the role?

You’ll support customers working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing.

You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes.

We’re looking for someone with :

  • UI development or support experience
  • Exposure to at least two of : ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development
  • Ability to read / debug JavaScript and use browser developer tools
  • Scripting with JavaScript, Python, Bash or Shell
  • Understanding of MySQL or Oracle
  • Strong communication skills and a solutions-driven mindset
  • Nice to have :

  • Experience supporting cloud-based SaaS platforms - if you have ServiceNow experience, it is a huge plus.
  • Familiarity with tools like Splunk, Eclipse, Android Studio
  • Why apply?

    If you enjoy solving technical puzzles, working closely with customers and dev teams, and want to grow within a well-supported environment – this is a solid move.

    Interested or want to know more? Drop me a note here or email som@principlehr.com

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    Technical Support Engineer • London, England, United Kingdom