Operations Lead

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We are exclusively partnered with a modern consumer health brand on a mission to empower people to live with greater confidence. Backed by top-tier investors, they are recognized as one of the UK’s fastest-growing brands. With exciting plans ahead—including new product launches and international expansion—they are now looking for an exceptional Operations Lead to help propel the business into its next stage of growth.

Joining an already established operations team with strong foundations in place, and reporting into the Ops Director, you will own supply chain, customer operations, product launches, customer experience, and business operations.

What you'll be doing :

Supply Chain & Fulfilment

• Manage end-to-end supply chain across suppliers, manufacturers, and 3PL providers.
• Build scalable systems, processes, and reporting to support growth in the UK and internationally.

Product Launch Operations

Gross Margin & Strategic Cost Control

Customer Experience

What we are looking for :

A strong operator — you have 4-6 years’ experience in supply chain, 3PLs, and fulfilment operations within a fast-growing consumer or eCommerce brand.

Commercial and strategic — you are confident using data models to stress-test ideas, have delivered gross margin gains, and understand the unit economics required to make a business profitable.

A builder — you are motivated by creating structure, improving processes, and helping a business scale effectively.

A true right hand — you are comfortable working directly with senior leaders, managing upwards, and being a trusted owner of critical business functions.

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