Customer Service Officer - Construction Materials
TalentNewcastle- Full-time
About the organisation
Our client is a reputable ASX listed Building Materials & Industrial Manufacturing company. They are a highly respected industry leader with an excellent employer brand.
They boast a long list of employee benefits across key areas such as career development, health & wellness, financial wellbeing, career & recognition, and volunteering.
About the role
We are partnering with our client to find a Customer Service Officer to join their supportive and stable team environment in their Sandgate location. In this role you will be required to provide customer service both in person and over the phone, doing some internal and external sales, looking at stock transfers and organising contractor transport for the product.
Responsibilities
Customer service :
- Process data into SAP
- Deliver a high level of customer service
- Answer customer calls and respond to emails professionally and efficiently
- Process customer orders
- Process customer returns / credits
- Coordinate deliveries
- Assist Despatch in processing driver paperwork
- Process special Made To Order product (MTO) orders
- Ensure safety, health and environmental standards are maintained
Requirements
Benefits
Create a job alert for this search
Customer Service Officer • Newcastle