Client Care Leader

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Term : Permanent Working hours : Full-time (37.5) Department : Commercial Property Location : Bishop's Stortford The Firm

Tees Law is a Top 200 UK law firm , with over 400 dedicated professionals across our six offices. We offer expert legal services and independent financial advice to a wide range of clients, including individuals, businesses, professional partnerships, charities, schools, multi-academy trusts, and national corporations.

Founded in 1913, Tees has grown from a traditional family firm with strong community roots into a modern, forward-thinking practice. Our vision is simple : to be the firm of choice for exceptional service, quality of life and doing business responsibly .

At Tees, we believe in open, honest, and empathetic communication. No matter how complex the situation, we offer clear, long-term solutions tailored to each client’s needs. Drawing on over a century of experience, we proactively anticipate challenges and share insights to help our clients achieve a better future.

Our mission : helping people to a better future

About The Role

We are looking for an experienced, confident and motivated Legal Secretary (Client Care Leader) to join our dynamic Commercial Property team in Bishop's Stortford . This is an exciting opportunity for someone to take the next step in their career, providing exceptional and proactive administrative support within a reputable and growing firm. Experience of working within property is required.

What This Role Would Include

• Providing full administrative and secretarial support to Solicitors and Partners in the Commercial Property team.
• Preparing Land Registry forms, submitting and managing Land Registry applications.
• Preparing and lodging Stamp Duty Land Tax forms.
• Handling client queries professionally and efficiently.
• Preparing legal documents and correspondence.
• Managing file administration (billing, opening, closing, archiving).
• Coordinating appointments and maintaining diaries.
• Liaising with clients, agents, and other third parties.

What We Are Looking For

Our commitment to you

At Tees, we offer a comprehensive benefits package to support your well-being and career growth, including :

Professional Development : Access to training programs, and career development resources.

Health and Wellness : Permanent health insurance, wellness programs, and mental health support.

Financial Benefits : Competitive salaries and discretionary payments.

Supportive Work Environment : An inclusive and collaborative culture that values diversity.

Work-Life Balance : Generous annual leave, plus birthday off.

At Tees, diversity and inclusion are the heart of our vision for a better and more equitable future. We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, sexual orientation, age, disability, religion, and socioeconomic background. We recognise that by embracing diversity, we can harness the collective power of our employees and create a culture that promotes collaboration, empathy, and understanding.

By prioritising diversity and inclusion, we believe that we create a more innovative, creative, and compassionate workplace. Our diverse perspectives lead to better problem-solving and enhanced decision-making, enabling us to better serve our customers and make a positive impact.

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