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eCommerce Manager

NoliLondon, England, United Kingdom

30+ days ago

Job type

Full-time

Job description

Join to apply for the eCommerce Manager role at Noli

Noli is the future of Beauty Tech! Backed by L'Oréal, we launched in 2024 with a BIG mission : to solve the ultimate beauty dilemma; helping users find the perfect products for their unique needs . Based in the heart of London (Holborn), we’re a dynamic, fast-growing startup reshaping the online beauty experience. At Noli, we embrace a vibrant culture where ambition, curiosity, and innovation are at the core of everything we do. Our mission is bold, our team is fearless, and we’re just getting started.

Overview

We’re looking for an experienced Ecommerce Manager to lead and optimise Noli’s online sales operations. This role is responsible for creating a seamless, customer-centric shopping experience, increasing conversion rates, and driving revenue. You’ll collaborate closely with performance marketing and website development teams to ensure our online presence supports business objectives.

Key Responsibilities

Website Management - Ensure the online store is user-friendly, visually on-brand, and continually optimised for conversions.
Customer Experience - Analyse customer needs and behaviours to enhance the shopping journey and resolve potential issues.
Marketing & Sales Collaboration - Partner with the marketing team to plan and implement digital strategies that boost brand awareness and drive traffic and sales.
Data Analysis & Reporting - Track website traffic and performance metrics; conduct A / B testing and deliver actionable insights through regular reporting.
Budget Management - Manage budgets, identify inefficiencies, track KPIs, and support forecasting efforts.
Industry Trend Awareness - Stay up to date with the latest developments in e-commerce and digital technology.
Cross-Functional Collaboration - Work with teams across marketing, product, and web development to deliver a cohesive customer experience.
Product Rollout Oversight - Lead the online launch of new products or services, ensuring strong merchandising and presentation.

Skills & Experience Required

Previous experience - at least 6 years in a similar eCommerce role

Analytical Skills - Strong experience in analysing website traffic, customer behaviour, and digital performance metrics.

Digital Marketing Knowledge - Understanding of SEO, SEM, paid media, and social media marketing best practices.

Project Management - Proven ability to lead e-commerce and web development projects from concept to execution.

Communication & Collaboration - Excellent communication skills with experience in stakeholder management and team collaboration.

Problem-Solving - A proactive approach to identifying issues and improving the digital customer experience.

Leadership - Ability to inspire, lead, and manage cross-functional teams in a fast-paced digital environment.

Technical Expertise - Comfortable using web analytics tools, CRM systems, and e-commerce platforms. Experience with CommerceTools is a plus.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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Ecommerce Manager • London, England, United Kingdom